Case Study: Adoption of E-Commerce and Delivery Apps – Cargills Food City.
1. Introduction In Sri Lanka, the supermarket sector has grown to be a vital part of the retail industry, providing customers convenient and well-organized access to necessities. The Sri Lankan supermarket sector has demonstrated resilience amid economic challenges, contributing over 30% to national GDP and 14% to direct employment [Source: The Sunday Times, 2024]. Over the past […]
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